Tip #525: Solution Export Naming Party Trick

The solution version number is often overlooked as an easy way of keeping backups of your solution separate as you configure CRM. You can number them according to a strict 4-part version numbering (e.g. 1.0.0.1, 1.0.0.2, etc.) but that’s relatively boring and tough to keep consistent. The most straight forward and easy to maintain method […]

Tip #515: Why lookup control appears disabled

The other day the client asked us to verify the field level security settings on the system. The reason, as they explained it, was that one of the lookup controls appeared disabled and wouldn’t become enabled regardless of what they did to FLS settings. Long story short, the control was disabled not because of the […]

Tip #509: Pumpkin-Spiced CRM

Themes in CRM are a subtle, but nice way of making CRM visually adapt to your Organization. (Themes are available in CRM Online beginning with the Spring 2015 release – and on premise they are expected in the CRM 2016 release.) Using the very cool online tool: CRM Theme Generator created by the talented Guido […]

Tip #502: Who moved my activity

Workflow ownership

tl;dr When record ownership is important, use synchronous workflow that impersonates the caller. The Stop One of the signs of greatness professionalism is not to be afraid to ask questions, no matter how trivial or silly they might sound. Mitch “Only in Texas” Milam has the microphone: Q Hi Folks, This is such a basic […]

Tip #497: Avoid multi-column sections if using mobile

Multi-column tabs and sections

Another awesome TIL from Scott “Captain Redlaces” Sewell. tl;dr Avoid multi-column sections on your CRM forms. (If you’re going to use the Mobile Apps) Today I Learned If you’re going to use one of the mobile apps in your implementation, avoid using multi-column sections – the layout of these fields will be significantly different from […]