Tip #1021: Everything is an app

Apps everywhere

If you provisioning a trial and accidentally or deliberately missed the checkboxes enabling Customer Service, you will end up with Dynamics 365 instance with the “facelifted” Web UI but nothing else. Where’s the much tooted Universal User Interface (UUI) that was meant to replace Interactive Service Hub in the version 9? Well, it’s simply not […]

Tip #1014: How to target delegated administrator in apps

Security administration

I love when people ask a question but then answer it themselves within couple minutes. Take, for example, Steve “RapidStart” Mordue. Has anyone else experienced issues with attempting to use an App Designer built app with Delegated Admin Role? Before I could even type my a non-answer stating that only someone insane would try something […]

Tip #987: Kill a few millions async jobs

Bring in Mr Wolf

When Jonas “Surströmming MkII” Rapp said that “someone should probably get fired”, he was careful to qualify the statement with “asking for a friend”. Sure, we’re here to help, friend or foe. Jonas Some integration job happened to touch fields that should not have been touched, and triggered a few async plugins a couple of […]

Tip #986: Specify language for Online Management API

International flags

As soon as the word got out that I managed to use Online Management API to create backups in Azure, Marius Agur Pedersen reached out to me about the support case with Microsoft that he had in the limbo for a number of weeks. Basically, Marius was able to retrieve instances but any attempt to […]

Tip #985: Use Azure for permanent instance backups

Floppy disk backup

In the tip 759 we suggested keeping a sandbox instance as your persistent backup because Dynamics 365 Management Center provides no control over the backup lifetime. Later, we were excited about introduction of the Online Management API and, as it turned out, all for the right reasons. Using the API, administrators can now backup a […]

Tip #956: Encryption error when configuring Dynamics 365 for Outlook

You try to configure Dynamics 365 for Outlook (legacy Outlook Client) against a sandbox organization that has been copied from production, but when you do, you get an encryption error. This error can be caused by restoring a copy of a production environment that has data encryption enabled and not restoring the encryption key. If […]

Tip #945: If Dynamics 365 seems to be broken, check browser extensions

Extension cord fire

If a user experiences some odd and unusual Dynamics 365 behavior, it could be due to the browser “plugins” that are known as Chrome extensions, Firefox add-ons, and Edge extensions alike. Recently I installed AdBlock and Privacy Badger and found that I cannot effectively access Dynamics 365 / CRM without disabling these extensions. That seems […]