Tip #1239: Can’t manage solutions

Two similar sheep standing in the field looking at the camera

If you want to enable a standard Microsoft solution like Gamification, Voice of the Customer, or Field Service, the standard method is to go to the Dynamics 365 instance manager, select your instance, then click the Solutions button. But what if you select your instance and do not see the solutions button? As Marius “Viking” […]

Tip #1228: Control default destination for you Dynamics 365 URL

Airport departures timetable showing Delta and Alaska Airlines flights on time and boarding

In some environments with Dynamics 365 v9, when you go to the URL for your Dynamics 365 URL you get the classic default app, while in others you get the Unified Interface app selector. To control this behavior, go to the Power Platform Admin Center , select Environments and select the desired environment. Click the […]

Tip #1187: Automatically track all emails

Two women facing security camera above mounted on structure

Some housekeeping before we dig in. Firstly, the tip is from Mohamed “iProperty” Mostafa but since I was instrumental in rejecting all of his ideas, I’m taking part-credit for it. Secondly, the full title should be Automatically Track All Incoming and Outgoing Email Messages in Dynamics 365 without opening Outlook and across any device :: […]

Tip #1153: When Upgrading, Consider the Whole Ecosystem

It is that time of year when people turn their thoughts to upgrading; the October 18 release has been announced and for those on Dynamics 365 Online v8, the clock has started. I was recently with a client who had a pretty typical setup. They had Dynamics 365 Online, NAV 2016, and an online shopping […]

Tip #1138: Obtenga your Dynamics 365 trial dans la правильном Sprache

Hola

Dynamics 365 supports 43 base languages, and sometimes you need the right one for the trial. In theory, it’s as easy as 1-2-3: Un Clément “French but not Tanguy” Olivier was having no luck provisioning a trial instance in his langue maternelle: For a client demo, I had to create a new Trial instance (on […]