Tip #1113: Bing Maps disappearing act

You are here

This tip is from Miquel “Third musketeer” Julien (who runs an excellent http://www.guidemicrosoftdynamics.com/ French Dynamics 365 tipping site). If your Bing Maps integration is disabled (under Settings > Administration > System Settings > General tab) then any section containing Bing Maps control will be hidden, regardless of any controls it may contain. 1,000 words™   […]

Tip #1108: Good news for Australian and New Zealand partners

Australia and New Zealand

I am not even going to pretend that I can match the eloquence level of some Microsoft announcements so I’m going to copy this one verbatim. In short, if you are a Microsoft Partner with expertise in Azure and/or Dynamics 365, and you deal with the government(s), read and take action. We are excited to […]

Tip #1082: Forming an opinion on which form

If we use ClickDimensions and Dynamics Portals, we have a wealth of options when it comes to creating a form for an external party to fill out. We have: Dynamics Portals Web Forms (and Entity Forms but these are in my ways a simplified version of Web Forms) ClickDimensions Surveys ClickDimensions Web Forms The question […]

Tip #1079: Security Design Principles

We have a lot of flexibility when it comes to security in Dynamics 365; field-level, record-level, hierarchy, ad hoc sharing and so on. Sometimes, depending on the requirements, there are a few ways to skin the cat (such a violent expression). Whenever you are presented with a range of options to solve a problem, it […]

Tip #1075: Get off the bad server process

Leaping lizard escapes

One minute your instance is humming along just fine, then suddenly it’s spewing strange errors something like The customized site map could not be used because it is configured incorrectly. The default site map has been applied instead. To resolve this issue, repair the customized site map and import it again. The url, as frequently […]

Tip #1068: How to Grant Access to Organization Insights

Back in my first TOTD post, I sung the benefits of Organization Insights. It is truly the administrator’s best friend. But what if a non-administrator wants in on the action? It turns out that, by default, the only two Security Roles that can see the Organization Insights dashboard are the System Administrator and System Customizer […]

Tip #1065: How to get clean Customer Service trial

Mess

When Neil “Agile” Benson installed a new Customer Service trial, he got more than he bargained for: Trial Site Map Customization, FreeTrialBaseSolution2, Trial for Field Service, Trial of Microsoft Dynamics 365 for Project Service Automation, etc. And he didn’t select or want Field Service or Project Service Automation apps added either. Why does the trial […]

Tip #1061: Hierarchical security rebuild

Hierarchy

We have not done a mini truckstop for a while so it’s good to bag one at the beginning of the year. Question It’s a first time for Greg “Stealth MVP” Olsen to ask the MVP crowd a question. We have Hierarchy Security setup and working well for an enterprise customer, but not sure how […]

Tip #1055: Dynamics 365 Service Administrators and security groups

In Tip 844 we talked about the Dynamics 365 service admin role in Office 365, which allows people who aren’t Office 365 global administrators to manage Dynamics instances, copy sandboxes, and other administrator features. So if you give someone the Service Admin role and they don’t see the ability to do something like copy an […]

Tip #1043: The Easy Way To Find The Fields Workflows Depend On

If you have a field on a form which is used to trigger a workflow, you probably do not want to mess with it too much. You certainly do not want to be rapidly changing its value or having Dynamics 365 think the value has changed because, for example, a Flow is updating the entity […]