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With the classic import experience, you couldn’t use a CSV import containing an Alternative Key column to update existing records. See (2) Update existing records on import (using alternate keys – account number)??? – Microsoft Dynamics CRM Forum Community Forum
Now with Import from Excel > Import from CSV gives:
Selecting the Alternative Key then allows update of existing records in the CSV file. The Alternative Key needs to be included in the Data Mapping.
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If you’d like to consume a video, Power CAT team has one just for you: Easier Imports With Dataverse Alternate Keys – Power CAT Live – YouTube.
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