Tip #1305: Test and enable mailboxes failure because of throttling

Red and black throttle knobs in an old car

This next tip comes from Marius “Why are you still on-premises” Agur Lind. Got a tip of your own? Send it to jar@crmtipoftheday.com (and don’t forget to include either your Twitter handle or LinkedIn profile link for the eternal link appreciation). Have you ever used an on-premise deployment and found that some testing and enabling […]

Tip #1299: Split email personalities

A box half filled with tomatoes and another half - with potatoes

In the world of the email router, incoming and outgoing profiles were separate, so one user or queue could have separate email servers. Let’s say you wanted incoming email to come from exchange, but you wanted to send outgoing email via SMTP, you could do it. With the deprecation of the email router, the only […]

Tip #1215: Automatically manage folder tracking

Colorful folders

Public service announcement: we are back from the Merry Year hiatus and straight to tipping. Tracking folders is a cool feature where you can configure an Exchange folder to be a tracked folder and optionally link it to a Dynamics 365 record so that any email landing in that folder will be automatically tracked and […]

Tip #1187: Automatically track all emails

Two women facing security camera above mounted on structure

Some housekeeping before we dig in. Firstly, the tip is from Mohamed “iProperty” Mostafa but since I was instrumental in rejecting all of his ideas, I’m taking part-credit for it. Secondly, the full title should be Automatically Track All Incoming and Outgoing Email Messages in Dynamics 365 without opening Outlook and across any device :: […]

Tip #979: Start planning farewell party for the email router

Retirement

We always liked email router, we even called it “good, old, and fairly reliable“, and asked people not to leave it behind. But, as the server-side synchronization becomes better and better with every release, it’s time to reconsider. According to the list of the upcoming important changes, “Email Router will become deprecated in the next […]

Tip #976: Dynamics 365 Outlook App conversation tracking

Now that the Outlook client is deprecated, it is important to be aware of how the automatic tracking options work with the new world of Outlook App + Server-Side Synchronization. If you have your personal options set to track email messages in response to tracked emails in Dynamics 365, when a user tracks and sends […]

Tip #966: E-mail integration in team or department deployment

Mailboxes

Joel has been producing tips by a truckload, I don’t think he’ll notice if I sneak this one in, especially when a fellow comrade developer David “Xrm.Tools” Yack is in pain. David Anyone have any suggestions for where let’s say a Team/Department gets CRM in their own subscription but their e-mail is still managed by […]