Tip #1002: Benefits of the UUI to PC users

Recently we posted about Unified User Interface (UUI) myths. Much of that, and other discussions, have focused on the additional goodies the UUI will bring to mobile users. But the benefits also go the other way–web/PC users of the Unified User Interface (UUI) will finally be able to use some of the “mobile only” functionality […]

Tip #998: If you have to frequently log in to Dynamics 365 mobile

This is the latest in our series of posts called “Reviewing the reviewers.”  Given that the Apple App Store does not allow responses to app reviews, we are responding to these frequently misguided reviewers here, and explaining how they can resolve the issues that they are seeing with the Dynamics 365 mobile app. Read the […]

Tip #997: Mobile offline organization data download filter limitations

In Dynamics 365, you can specify an organization data download filter for entities enabled for mobile offline. From the entity customization form, check the box for “enable for Mobile offline,” then click the link for Organization data download filter. On the next screen, you will get what appears to be an Advanced Find type screen […]

Tip #915: Reviewing the Dynamics mobile app reviews

Broken mobile

Every fall when Apple releases new updates for their mobile operating systems, reviews like this one appear in the store: This has been an annual tradition, and has happened each year with IOS 7, 8, 9, and 10, and will likely happen whenever Apple releases iOS 11 this year. The first rule of administering Dynamics […]

Tip #909: Simulate Offline in browser

Unplugged

Today’s tip comes from Noah Schultz. (And you can submit your tip too – just email it to jar@crmtipoftheday.com!) Want to easily simulate disconnected behavior of Dynamics 365 mobile? Follow tip 127 and open CRM tablet experience in Chrome, hit F12 and check “offline” in the network tab: This is great, because you can continue […]

Tip #878: Swiping in Dynamics 365 for Phones

In this video tip we talk about the differences between how Dynamics 365 for Tablets and Dynamics 365 for Phones navigationally swipe. Since the phone app does not include any animation when users swipe, some users have the perception that the swipe isn’t working or the app is unresponsive, then they leave negative reviews. In this video […]

Tip #862: Mobile offline profile decision matrix

When deploying Dynamics 365 mobile with offline capabilities, it is important to plan your profiles. Profiles define what data should be available when offline. I use a simple planning matrix to define the filter options for each business group that will be used offline. This spreadsheet includes the standard filter options: All Records Related Data […]