If you provisioning a trial and accidentally or deliberately missed the checkboxes enabling Customer Service, you will end up with Dynamics 365 instance with the “facelifted” Web UI but nothing else. Where’s the much tooted Universal User Interface (UUI) that was meant to replace Interactive Service Hub in the version 9? Well, it’s simply not […]
The Ajax control for Bing Maps in Dynamics CRM 2013-2016 on premises has reached end-of-life. Sometime in the next few weeks, maps will stop rendering, leaving you with a blank area where the map used to be.. You can find an update for your environment in support KB 4038205.
Dynamics CRM 2016 or later allows configurators to build segmented solutions that only include the fields, views, and entity components necessary, rather than adding the entire entity to the solution. Be aware that if you add a lookup field to your solution that references an entity that is not already part of the solution, Dynamics will […]
Last week I was in a discussion with a colleague and the topic of whether or not he should re purpose the opportunity entity came up. He had a scenario that was somewhat similar to opportunities, but was not a sales opportunity. This lead me to rediscover a blog post I wrote 8 years ago […]