Tip #979: Start planning farewell party for the email router

Retirement

We always liked email router, we even called it “good, old, and fairly reliable“, and asked people not to leave it behind. But, as the server-side synchronization becomes better and better with every release, it’s time to reconsider. According to the list of the upcoming important changes, “Email Router will become deprecated in the next […]

Tip #701: Don’t leave components behind

Leaving someone behind

Good, old, and fairly reliable components like email router tend to slip under the monitoring radar. They work for months on end and it comes as a surprise when they stop and, in a lot of cases, we discover the problem only because users start complaining. For quite some time Dynamics CRM 2015 Email Router […]

Tip #106: Resend stuck emails

Resend button for emails

We use email router to send outbound CRM emails via Office 365 accounts. In our configuration email router is set to use user’s credentials, i.e. we need to enter our O365 passwords in user settings in CRM. When password in O365 expires, people (read: me) simply forget to adjust passwords in CRM, especially those for […]