Mini truckstop, the only remarkable thing about it that this time I was on the receiving end. I was helping a customer to get to the bottom of some strange behavior when I noticed this entry in the audit log: What. Is. That?! 10 minutes later after failed boogle-fu, I’ve reached out for help. About […]
Who is SaRa and why is she helping CRM? Not who but what. SaRA is the acronym for the Office 365 Support and Recovery Assistant which is a powerful diagnostic platform created by the Office team. In many cases, SaRA offers automated solutions that can fix problems for you. And now SaRa includes CRM diagnostics, […]
On heavy production systems bulk deletion jobs should be scheduled outside of the peak activity window. Unless you’re dealing with 24×7 global monstrosity, scheduling them outside normal working hours would do the trick. There are handful of system jobs that are created for you when CRM organization is provisioned. You can guess what their start […]
I recently gave someone bad advice–on the CRM Facebook group, someone asked if solutions could be imported from CRM 2013 to 2016. I was under the mistaken impression that the solution had to be imported from the current or previous version. However, as mentioned in the version compatibility section of the CRM SDK, solutions from 2013 […]
If your network magicians deployed either a hardware or a software WAN Optimizer, here is a word of advice from Gayan “Performance Wizard” Perera, presumably learned the hard way: If you have a WAN Optimizer on your network and it’s trying to optimize CRM traffic, double check the following settings because it can affect CRM […]
Last week we showed you how to create Dynamics CRM Package Deployer package using Visual Studio. In this week’s video we finish our series on the Configuration Migration tool and Package Deployer by putting the items we created together and walking though an install. Give us your feedback, all of it: good, bad, and ugly, […]
Challenge Joel can be such a pain, he always keeps asking some questions no one seems to know the answer for. Like the other day: What are these sync cycle processing records that feed the server side sync performance dashboard? I don’t see them in the system job log. Is there any way to bulk […]
I’ve got new laptop – yay! Office 2016 installation would go to 88%, sit there for 20-30 minutes then crash with some streaming error. NOT yay. 3 complete re-installation later I decided to re-download the ISO image. Out of curiosity, compared new download to the old one. Everything looked fine, except the checksum. Meaning my […]
It’s Friday and the first video of 2016 is out. In this video, we explore the new solution patching options available with Dynamics CRM 2016. We discuss the options for patching solutions, and show you how to create and deploy patches. In addition, we explore how to clone a solution that contains all patches that […]
In years past the common practice when CRM professionals were asked by clients about installing 64-bit Office, the answer was clear “Don’t do it!”. First off there was little compelling reason to install 64 Bit Office as the only real application in the suite that took advantage of it was Excel. That common thinking has […]
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