Tip #1102: Use hatch style in your charts and dashboards if you have color blind employees

The Broad museum building architecture in Los Angeles

One of the silent minorities in business are color blind people. Since dashboards rely on color coding to tell the different series apart, decoding those charts can be challenging for some users. Now, the palette of colors that comes out-of-the-box are generally chosen so people who have a form color blindness will still be able […]

Tip #1099: Add Annotations to Charts

Annotate chart

After a brief interruption, we continue the chart week fortnight by Ulrik “CRM Chart Guy” Carlsson. Do you need more descriptions in your charts, or maybe add a little corporate branding, look no further than the Advanced Chart Editor for the XrmToolBox. You can add more text to your charts via a node called annotations. […]

Tip #1098: Dynamics 365 Connected Field Service Demo Builder

Field service

We interrupt the chart week fortnight by Ulrik “CRM Chart Guy” Carlsson to bring you the all important message from “Hey, look, kids: Big” Ben Vollmer. Installing and configuring Connected Field Service for Dynamics 365 can seem confusing to some customers and partners. With the “hard” work done in Azure, it takes some getting used […]

Tip #1081: Magic of managed solutions and sitemaps

Magic

The topic of managed solutions and sitemaps turned out to be so popular that a few trucks stopped by for the first Tipping Truckstop of 2018. tl;dr Before installing any managed solution, backup your sitemap. Because Managed solutions and sitemap are like magicians and their assistants: one distracts the audience, another one disappears. The story […]

Tip #1080: Setting KPIs for user adoption

KPIs and user adoption

After you deploy Dynamics 365, you will want to monitor how well your employees are using the system. Using tools like Microsoft Dynamics 365 Organization Insights you can monitor how active your users are, but that is only part of the user adoption story. In this tip, Tabetha Sheaver explains what you should consider to […]

Tip #1077: Connect to the right instance

Connect

As Guido “Future Olive Farmer” Preite has discovered, sometimes CrmServiceClient may connect to the wrong instance. Just like that. Dynamics 365 instances now can be backed up and restored at will. The side-effect of this awesomeness is that URLs and unique names may no longer match, leading to the fun times with connections. Here’s the […]