Tip #717: Multi-line text on quick view forms

I will not use salesforce

Quick View forms are awesome, they are peekaboo utility for your records and can be used when summary information is required. There are some restrictions in place to make these forms fast and efficient. One of the restrictions is that all formatting options for controls are taken away. As usually the case, baby was thrown […]

Tip #712: How to add a spacer to CRM Business Process Flow

Tile spacers

With so many tips to share, Daryl “New MVP on the block” LaBar is on a fast track to become one of our resident tipsters. Here is another good one. The CRM form designer has a spacer control allowing to achieve some finesse in the form layout. This feature is sorely missing in CRM Business […]

Tip #711: Record merge fails when assignee has insufficient privileges

Assignee has insufficient privileges

Guido “Trekkie not Star Wars fan” Preite is not the man to puzzle easily but even he was confused: Someone faced this error before? “Assignee has insufficient privileges” when merging two contacts. The User is System Administrator and the same user is the owner of both records. No plugins running on the merge message. CRM […]

Tip #706: Passing arguments to the webresource does not work after authentication

Fallen god

We are all mortals, after all. I just witnessed a rare occassion when even Tanguy “The XRM Toolbox” Touzard needed a helping hand from none other than Andrii “Khohol” Butenko. Tanguy I’m working on a really simple integration where an external app needs to open a webresource with parameters passed in data url argument: https://qwerty.crm4.dynamics.com/WebResources/foo_/cti/index.html?data=phonenumber%3d0123456789%26service%3dadv […]

Tip #702: How to tell apart system roles and their clones

Role play and theater masks

It’s been a while since we had a truckstop but Larry “Tex” Lentz keeps asking questions on behalf of some mysteryous “students”. Let’s stop and listen. How can one tell if a security role is a copy and which role it’s a copy of? Feridun “Best Twitter Handle for CRM MVP” Kadir closed the discussion […]

Tip #699: Don’t go back on context

Tima and Punishment

This one is for javascript lovers. If you work with HTML web resources, you know that you need to include ClientGlobalContext.js.aspx to get CRM context in your script. If everything is working correctly but you receive JS error “GetClientContext is not defined” when using back button in Chrome browser, add dummy query parameter to the […]

Tip #691: Extract an existing Word Template from CRM 2016

Tooth Extraction

In CRM 2016 we have the fantastic Word Templates feature with which users can generate finished documents in just a few clicks. Far easier than the old mail merge options, and no need to have locally installed versions of Word, the Outlook client and so on. But one annoying limitation of the feature for many […]

Tip #689: The quickest way to create CRM Online demo

Quick demo (tape)

Daryl “New MVP on the block” LaBar certainly is pulling his tipping share and is back with another quick tip. If you are part of the Microsoft Partner ecosystem, and are in the need of a well designed demo with the scripted scenarios to walk through, then the quickest way to get there is not […]

Tip #686: Quote products do not like auto save

Autosave essentials

Guido “Trekkie not Star Wars fan” Preite is on a roll this week. His customer was facing an annoying bug on the Quote Product subgrid inside the Quote entity. When he creates a new Write-in product, then proceeds to change the price or the quantity, and the autosave kicks in, the value is restored to […]