Tip #608: Generate documents in code

Generate document action in the workflow

CRM 2016 has the ability to generate documents using Word templates. For workflows there’s a custom action called SetWordTemplate which can be added via Add Step > Perform Action > SetWordTemplate. But what if you want to generate the document in a plugin, javascript or in external application so that the functionality can be used by custom […]

Tip #606: Be careful with WAN optimization

If your network magicians deployed either a hardware or a software WAN Optimizer, here is a word of advice from Gayan “Performance Wizard” Perera, presumably learned the hard way: If you have a WAN Optimizer on your network and it’s trying to optimize CRM traffic, double check the following settings because it can affect CRM […]

Tip #589: Programmatically Move Cross Entity Business Process Flow Stages in CRM 2016

It’s been a while since we’ve heard from Gayan “Not Daddy” Perera. As often the case with Gayan’s tips, this one is a nugget. Moving the stage of a cross entity business process flow programmatically can be achieved by using the NavigateToNextEntity request. Most of the parameters are self explanatory, the only tricky one is […]

Tip #514: Multi-entity Quick Find blocks solution uninstall

Select entities for Quick Find

The man himself Tanguy “The XRM Toolbox” Touzard has the podium today: If you are getting the error code -2147089917 while trying to uninstall managed solution and the message reads “[entity] did not have a valid Quickfind query”, verify that the entity is not in the list of entities enabled for multi-entity quick search: Settings […]

Tip #508: Tipster guide to exporting and importing product catalog

It’s Friday and time for another… What? We don’t have one? The camera was stolen? And the producer is missing? Let me start again. It’s Friday and time for another ¡Como estas amigos! from our good friend Pablo “CRMGamified” Peralta. After reading this you’d have to agree that this walkthrough is just as good as […]

Tip #497: Avoid multi-column sections if using mobile

Multi-column tabs and sections

Another awesome TIL from Scott “Captain Redlaces” Sewell. tl;dr Avoid multi-column sections on your CRM forms. (If you’re going to use the Mobile Apps) Today I Learned If you’re going to use one of the mobile apps in your implementation, avoid using multi-column sections – the layout of these fields will be significantly different from […]

Tip #495: Include “Name” as first column in views for mobile or Safari

Name as the first column

We now have so many tips coming from Scott “Captain Redlaces” Sewell that the pressure is mounting to add Captain as ah honorary tipster or, at very least, dedicate a category for him. As suggested by the man himself: “TIL”. Today I Learned If you’re going to use mobile App or Safari – best practice […]

Tip #476: Make your lookup pretty and useful

Add extra columns to lookup view

Bonjour, comment ça va! CRM Tip Of The Day is going international and today’s guest is Clément “Bienvenue chez Lagny-le-Sec” Marty Clément continues our stream of tips about lookups and, being French, succinctly explains how to make them prettier and more useful at the same time. If the principal attribute (the name of the record, […]

Tip #474: OneNote in Dynamics CRM for Dummies, Part 3: Annotation Killer?

¡Como estas amigos! Our good friend Pablo “CRMGamified” Peralta with another bunch of tips for dummies the rest of us. If your Español is good, read the original, nothing to see here. Otherwise, read Part 1 then Part 2, and enjoy the rest. Face to Face: Annotations vs. OneNote Notes Sometimes it’s useless to compare, […]