of the
This is our final tip of 2015, and so we present a grab bag of goodies: Fantasy Sales Team is now available for CRM online clients in North America. This is the gamification platform that Microsoft acquired earlier this year. Improve your user adoption by making it a game. Users pick their teams and compete […]
Tip #535: Licensing Microsoft Dynamics Marketing trial
Stopping the truck again, otherwise Daniel “Soft king” Cai won’t be able to market his awesome products. Daniel: Computer says “No” I wonder what criteria it is to get a MDM trial. I have successfully requested a new MDM trial, but when I try to assign myself a license for MDM, I am getting the […]
Tip #530: CRM 2016 is available
Earlier today at Convergence EMEA, Jujhar Singh announced general availability of Dynamics CRM 2016. The CRM Tipsters would like to wish everyone in the CRM community a happy new (CRM) year, and we are very excited to finally be able to talk about it. The temptation for any CRM blogger is to say “hey, look […]
Tip #527: Top CRM Turkeys
It’s Thanksgiving in the United States today. That’s when Americans give thanks and eat too much (actually, they do that last one all year round). The traditional food of choice is turkey, a not so majestic fowl. I suspect that most people don’t actually like the taste of turkey, but they eat it because of […]
Tip #526: Team is always more than sum of its parts
Another mini truck stop, this time to assist Dylan “Not a real Kiwi” Haskins preserve his sanity. tl;dr If a team has user-level privileges, members of that team will NOT have these privileges for the records owned by individuals and not the team. For example, if the team has a user-level create privilege then a […]
Tip #514: Multi-entity Quick Find blocks solution uninstall
The man himself Tanguy “The XRM Toolbox” Touzard has the podium today: If you are getting the error code -2147089917 while trying to uninstall managed solution and the message reads “[entity] did not have a valid Quickfind query”, verify that the entity is not in the list of entities enabled for multi-entity quick search: Settings […]
Tip #512: Yes or no in the workflow
The best tips always come from the users, people who, unlike me, use CRM daily. Today’s awesome post is from our almost regular Matt Johnson. Recently I discovered a little quirk that has been introduced somewhere around 2015 Update 1 Online (at least that’s where I found it). When you’re creating a workflow and you […]
Tip #508: Tipster guide to exporting and importing product catalog
It’s Friday and time for another… What? We don’t have one? The camera was stolen? And the producer is missing? Let me start again. It’s Friday and time for another ¡Como estas amigos! from our good friend Pablo “CRMGamified” Peralta. After reading this you’d have to agree that this walkthrough is just as good as […]
Tip #506: Knowledge management best practices
We don’t do full truckstops very often but when we do, they are full of wisdom and knowledge. Knowledge, that needs to be managed. Today we have some distinguished truckies sharing their views on the subject: Mitch “Only in Texas” Milam, Nicolae “Almost Tesla” Tarla, Adam “Parature” Hong and Shan “I used to be an […]
Tip #502: Who moved my activity
tl;dr When record ownership is important, use synchronous workflow that impersonates the caller. The Stop One of the signs of greatness professionalism is not to be afraid to ask questions, no matter how trivial or silly they might sound. Mitch “Only in Texas” Milam has the microphone: Q Hi Folks, This is such a basic […]