Tip #821: Troubleshoot Xrm.Tooling connection to Dynamics 365


We’ve long been recommending the use of CrmServiceClient in your applications that connect to Dynamics 365. But what to do when the client just wouldn’t connect? The easiest way to start troubleshooting connectivity to Dynamics 365 is to run LoginControlTester.exe that has long been part of the SDK and can be found in <SDK>\Bin folder. […]

Tip #820: Running multiple USD instances

Multiple instances illustration

If you ever tried to run Unified Service Desk more than once, you’d be very familiar with this message: Why would one want to run multiple instances? It’s handy during the development and testing to try various deployment scenarios, compare the look of a deployment after configuration changes, and connect to different organizations at the […]

Tip #817: Display knowledge articles in the portals using custom templates


Dynamics 365 portals come with a specially crafted pages for browsing Knowledgebase Articles by category as well as for displaying the content. KB content page is based on a rewrite-style template and is not customizable. It’s not difficult to put together an entity list and entity form to display the list of the articles and […]

Tip #815: Make your Dynamics 365 portal speak local language

Swedish Chef

As of the time of writing, Dynamics 365 supports 45 languages. But there is only one English, one Spanish, and one French (to name a few) which makes people in UK, Australia, entire South America, and Canada fairly disappointed, considering that the list of locales contains about 230 entries. We learned to deal with the […]

Tip #813: Renaming default app

Change something

I couldn’t believe that there is something in Dynamics 365 world that Scott “Mr. Ribbon Workbench” Durow doesn’t know! Scott When importing solutions from 8.1 into 8.2 or upgrading orgs – is there a trick to rename the default app from ‘Dynamics 365 – custom’ to something else without having to create a new app? […]

Tip #811: Multilingual portals and external authentication providers

Sign language

After on and off hiatus caused by the festivities season we are back with another annual round of the daily tips. If you have external authentication providers all worked out in your Dynamics 365 Portal, and then you enable multilingual feature so that your portal looks fine in, say, Kazakh (yes, it’s one of the […]

Tip #810: Using Fiddler with Xrm Tooling

Old violin

Sometimes it’s very useful to see what requests are flying forth and back between your code and Dynamics 365. The tool of trade is, of course, Fiddler. Fiddler allows https traffic analysis by using man-in-the-middle interception using self-signed certificates. If you are using Xrm Tooling and, specifically, CrmServiceClient then you quickly find that the following code: […]