My team have built a fair few portal web forms in our current project and, over time, we have learned a few lessons. So, if you are about to launch into building web forms for a project, here are some pointers that may assist. Plan Out the Web Form The best lesson I learned from […]
Tip #1063: Do not touch currency system views
This tip comes from Guillaume Domont. (And you can get your names into the Dynamics 365 History Book™ too by sending your tip to jar@crmtipoftheday.com. Guest Microphone I found a quite interesting bug in my last project. As the CRM/Dynamics 365 is used worldwide, we had to handle the currency changes. The standard currency lookup […]
Tip #1048: Save As is a new New
There are a few obnoxious special, from a customizer point of view, entities in Dynamics 365. Quote Product, Order Product, Invoice Product, to name but a few. These entities have some artificial limitations around what can be customized. For example, new views cannot be created; NEW button just isn’t there! Sometimes we are so immersed […]
Tip #1019: Understand decimal precision in Dynamics 365
There are three places in Dynamics 365 that determine the number of decimal digits are displayed on money fields in Dynamics 365. If you find a money field is not behaving as expected, you need to know how these three settings work. Currency level: On the currency record, set the decimal precision. This will determine […]
Tip #1015: Remove mandatory and locked fields
Tip 1006: “Remove the stuff you don’t need. Doing tickets for internal helpdesk and don’t need entitlements? Turn it off and remove it from the form.”. Easy for Joel to say. Dynamics 365 has a lot of baggage, both good and bad – let’s see what happens when I create a new Case form. We […]
Tip #933: When a field is not a field
Here’s a Dynamics riddle for you: When is a field not a field? Answer: when it is 2 or more fields. Way back in tip 273, we discussed the maximum number of fields you can have in a Dynamics 365 entity. That maximum is for text/string fields. You should be aware that certain types of […]
Tip #900: Check custom roles if users can’t see the app
This tip is from Rocky “Road” Sharma. What if you watched the video on App Designer, applied custom security roles to your app and now your users can’t see the App? If you are using custom security roles and create Dynamics 365 Apps for teams/departments in your organisation, the app may not appear in the […]
Tip #885: Don’t get locked up when publishing customizations
The browsers war is neverending. Today, A browser is better than B but has problems doing C, that can be done using D browser, but it deprecated feature E which we can get around in browser F but, unfortunately, it has not been approved by the network administrators as it does not support our home […]
Tip #870: How to set an optionset value in the workflow
Sometimes Dynamics 365 plays a cruel déjà vu game. I swear I was able to do that just last week and Dynamics 365 like: Since version 8.2.1.173 Dynamics 365 Online refuses to allow setting up or clearing optionset values in the workflow editor. Yes, you can set it to a fixed value but not to […]
Tip #867: Video Guide to Dynamics 365 Unified Scheduling
In this video we look at how to use Dynamics 365 Unified Scheduling feature to setup and schedule other entities (such as Cases, Opportunities, Custom Entities, etc.) using the Schedule Board that is apart of either the Field Service or Project Service Automation Solutions. Give us your feedback, all of it: good, bad, and ugly, […]