Tip #583: Why don’t I get all of my characters?

A client was recently testing some customization changes, and they determined that the long text field would only hold 3,969 character. They created a block of text in Microsoft Word, counted the characters, and found that the long text field would not contain it all. The reason was that the text included carriage returns. Keep […]

Tip #581: Manually trigger mailbox synchronization

When you use Outlook Client synchronization, there is a button in Microsoft Dynamics CRM for Outlook that will force the synchronization to happen. If you use server-side synchronization, this button will no longer be available to you. For CRM On-Premises users, you will find SyncDiagnosticTool.exe in the Microsoft Dynamics CRM\Server\bin folder. Run this tool from […]