![](https://crmtipoftheday.com/wp-content/uploads/2016/03/Auto-apply-entitlements-250x159.png)
After a recent upgrade to CRM 2016, users started seeing errors when creating cases. After investigating the error log, it turned out to be missing permissions on Entitlements. This was a mystery, because the implementation did not use Entitlements, and the Entitlement grid was removed or hidden on the case form. What gives? While you […]