Have you ever created an Excel Template, with all of the necessary edits, pivot tables, charts, etc. that you need to report, only to realise the first time you use it that it’s missing a vital field from CRM? Typically, this means you have to redo all the work you did originally to include the […]
Tip #904: Portal refresh, change notification, and reset button
Portal, change notification and reset button walk into a bar… We did discuss portal refresh previously and the topic seems to have been closed. But some users have reported that, despite all of the correct settings, portal cache refresh just was not working as advertised and the only solution to make the changes visible was […]
Tip #903: Scribe Insight error after Dynamics 365 upgrade
This tip of the day comes to us from Alexandros Miaris. (And you can send us your tip to jar@crmtipoftheday.com. After a recent upgrade to Dynamics 365, we received the “metadata contains a reference that cannot be resolved” error message when trying to connect to Dynamics from the latest version of the Scribe Insight Workbench. This […]
Tip #897: Alternate key, duplicate data, and solutions: part 2
The alternate key saga did attract some attention and we received the definite say from Brandon Simons, who’s probably as close to the proverbial Dynamics 365 metal as it gets. tl;dr Alternate keys can be in an inactive state when the definition is created but the unique index is not. These pending keys can be […]
Tip #895: Get rid of account manager if you want PSA
We all love the tips that are short, straight to the point, and very useful. Hmmm, that sounds somewhat like a dating profile. Anyway, the tip from Rick Lyle is precisely all of the above (except the dating profile, that is). I’ve found that if you’re installing Project Service Automation (PSA) into an existing Dynamics 365 […]
Tip #894: Alternate key, duplicate data, and solutions
tl;dr If you have duplicate values present in a field, creating alternate key on that field will fail. However, when a solution that includes alternate key is imported into the deployment where duplicates are present, the import does not fail and completes with the warning indicating that alternate key was not created. Long story Not […]
Tip #893: When storage is tight, eat that cookie
Today’s tip comes from Daryl “Always Raising” LaBar. (And you can submit your tips too by emailing them to jar@crmtipoftheday.com.) I was having issues downloading the OData Metadata from the Developer Resources for a particular CRM Instance. I’d click the “Download OData Metadata” and get a generic CRM Error: An underhanded exception has occurred. After […]
Tip #885: Don’t get locked up when publishing customizations
The browsers war is neverending. Today, A browser is better than B but has problems doing C, that can be done using D browser, but it deprecated feature E which we can get around in browser F but, unfortunately, it has not been approved by the network administrators as it does not support our home […]
Tip #869: Beware of minimal copy side effects
Ability to copy organizations in Dynamics 365 is invaluable. Ability to perform a minimal copy is a great space-saver. But, as reported by Evan Watson and our own Joel “Silence is also a good a podcast topic” Lindstrom, beware of the deficiencies of a minimal copy. Entities that are copied are listed but what is […]
Tip #868: Avoid changing the organization version during the reset
If you do a reset of a Dynamics 365 sandbox organization (for a good reason reset is not available for production organizations), you may receive the following message: To improve your experience with Dynamics 365, your organization has been moved to another set of servers. When this move was made, the cross-reference that points your […]