I have a history with the Dynamics 365 mobile app, and while I don’t think it is perfect (I too get frustrated waiting for metadata to download sometimes), it has come a long way. However, it continues to get negative reviews in the various app stores. Some of this feedback is deserved, while some of […]
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Tip #834: Avoiding SQL Server timeouts when deleting records
Once upon a time, CRM wouldn’t delete records when you pressed the kill switch. It would mark the records for deletion and quietly eradicate them in the darkness of the night. But, hey, the said, we now have better servers, they said, and our SQL Servers are much smarter, they said, and gave us a […]
Tip #817: Display knowledge articles in the portals using custom templates
Dynamics 365 portals come with a specially crafted pages for browsing Knowledgebase Articles by category as well as for displaying the content. KB content page is based on a rewrite-style template and is not customizable. It’s not difficult to put together an entity list and entity form to display the list of the articles and […]
Tip #796: Long live ExecuteFetchRequest!
Love those days when people send their gems and discoveries to jar@crmtipoftheday.com – other people’s cleverness tend to rub off on us, making us a bit smarter every single post. Aron Fischman from xRM Edge LLC made this intricate discovery while working on a product that calculates aggregates on CRM data. In his travels he’s […]
Tip #739: Administrative accounts and email router
In Tip 711 we reported an issue with merging records when the owner of one of the child records had administrative access mode set on their user record. Today the AAM monster struck again. When configuring the CRM email router, you configure a deployment profile to connect to Dynamics CRM. If you use a user login […]
Tip #729: Mapping fields in N:N relationship
Normal out-of-box CRM relationship mapping can be extremely beneficial, but it has a very big “gotcha”. They only work when creating a child entity from the parent form. So if the user is on the parent entity form, and adding a new entity via a grid, then the mapping will automatically be populated for the […]
Tip #728: Install CRM for Outlook using SCCM
When questions come all the way from Gustaf “Surströmming” Westerlund, some people including Gayan “Performance Wizard” Perera cannot keep still. Question According to Deployment and Administration Guide, it is not supported to install CRM for Outlook using System Center Configuration Manager for CRM Online or CRM 2016. Gayan’s SCCM Ultimate Guide We’ve used SCCM to […]
Tip #723: Using Related Data in Dynamics CRM Document Templates
Here we expand on the use of Document Templates in CRM 2016. We look at the different options available for including related data, talk about some of the limitations, and finally walk though how to create a template that uses data from different related records. (both parent and child) Give us your feedback, all of […]
Tip #714: Avoid solution bloat with the new solution component framework
Adam “you say gotcha, I say undocumented feature” Vero has the microphone. The ability to add individual components to a Solution in 2016 is great, with or without the formal patch clone, update and rollup features. You can add just the things that you are actually changing to deliver the requirements for a sprint, or […]
Tip #711: Record merge fails when assignee has insufficient privileges
Guido “Trekkie not Star Wars fan” Preite is not the man to puzzle easily but even he was confused: Someone faced this error before? “Assignee has insufficient privileges” when merging two contacts. The User is System Administrator and the same user is the owner of both records. No plugins running on the merge message. CRM […]