Tip #928: When CRM monthly charts won’t render

Just another pie chart

In Dynamics 365/CRM on premises, if you create a chart and group by month and find that it doesn’t render, you may need some additional SQL permissions. Database owner must have external access assembly/unsafe assembly permission SQL database Trustworthy property must be set to “on.” With these settings in place, your monthly grouped charts should render […]

Tip #927: Duplicates when merging

Merging illustration

When you merge two records you may receive the following cryptic message: A record that has the attribute value {1} already exists. The entity key {0} requires that this set of attributes contains unique values. Select unique values and try again What? Select where? That’s really confusing because the merge process is supposed to ignore […]

Tip #920: Smart licensing with dual use rights

Penny savvy

One of the key features of Dynamics 365 is the choice of the deployment platform: go online, on-premises or partner-hosted. With Dynamics 365 Online leading the way, licensing has evolved beyond simplistic “pay-per-server-plus-cal” model of the past. For penny savvy customers, the recommended bedside reading is Dynamics 365 On-Premises Enterprise Edition Licensing Guide. If you […]

Tip #919: How to deal with pending alternate keys that fail

Piano keys

We did write about pending alternate keys in tips 894 and 894 + 3 and that it’s easy to reactivate the pending keys using solutions UI in Dynamics 365. However, as David “Xrm.Tools” Yack reports, sometimes pending keys are really stubborn and pressing Create Index generates very introspective and philosophical “Exception: Event failed due to […]

Tip #917: Too many business units

Microsoft org chart

Someone recently asked me what I thought of someone adding 1,000 + business units to Dynamics 365. I told them it was a bad idea. Here’s why: Business units are like large granite rocks–they are designed to be permanent and infrequently moved. While users can be moved between business units, it is not a trivial […]

Tip #913: Searching within attachments

Search inside

Recently on the Dynamics CRM Facebook group, Rana Potter asked if it was possible to search within attachments from CRM. The winning answer came from Niran Belliapa: If you are using Dynamics 365 Online and have the December 2016 update you can use the Relevance search feature. You’ll find search results for text in a document […]