Tip #643: Role to manage Dynamics CRM Online

Manage the CRM Online instance

When a user opens Dynamics CRM Online instance manager (https://port.crm[0-9].dynamics.com/G/Instances/InstancePicker.aspx), they see the instance selector if there is more than one instance available but nothing else. The only option is to select the instance and click Open button. What if you want user to be able to manage CRM Online features but without being a […]

Tip #640: What happens if you don’t map all users

Must map system administrator

tl;dr Nothing fatal. You can relax. Details When organization database is restored and then imported into CRM Server, one of the wizard steps is the mapping dialog. The only requirement is to map your user account into at least one enabled user with system administrator privileges. That makes sense – we don’t want to end […]

Tip #639: I shall call him Squishy

I shall call him Squishy

Selecting a good name for an organization in CRM On-premises has always been a challenge especially when you automate provisioning of your CRM organizations. At least one would hope that the chosen name would stick. However, our special correspondent Mehmet “Sputnik” Ozdemir reports from the trenches that organizationid and name fields in the organization entity […]

Tip #636: Use all attributes and miss some of the data

Entity image

Laziness is the engine of the progress. If it was not for Josephine Cochrane trying to avoid the house duties, we’d still be doing dishes by hand. So we all guilty from time to time using all attributes when retrieving information from CRM. The consequences are not only spießrutenlaufen and eternal condemnation, but also dreadful […]

Tip #634: How to modify recurrent bulk deletion system jobs

All Bulk Deletion System Jobs

On heavy production systems bulk deletion jobs should be scheduled outside of the peak activity window. Unless you’re dealing with 24×7 global monstrosity, scheduling them outside normal working hours would do the trick. There are handful of system jobs that are created for you when CRM organization is provisioned. You can guess what their start […]

Tip #631: Azure ML is coming to Dynamics CRM

Azure Machine Learning

One of the most exciting upcoming features in CRM Online is Azure Machine Learning integration (under In Preview): This release will introduce scenario-based Machine Learning (ML) integration with Azure ML for product cross-sell recommendations, and auto-suggest of relevant knowledge articles and case topic analysis. These scenarios are based on integration with Azure ML APIs for […]