Tip #780: When trial is “sorry, that didn’t work”

I am so sorry

During the provisioning of new Dynamics 365 trial you may find yourself in the situation when provisioning process does not complete and you receive the “Sorry, that didn’t work” error message: Fubar symptoms include: Office portal works just fine CRM trial is actually provisioned and can be found under Billing > Subscriptions No CRM licenses […]

Tip #735: You can now use timezone in your appointments

Strangest timezones

Sometimes it’s ridiculously trivial bugs that get in the way of implementing great functionality. Luckily, sometimes they get fixed. Gustaf “Surströmming” Westerlund reports from the field. In earlier versions of CRM (I have tested it in CRM 2013 SP1) if you added a whole number field on appointment and formatted it as a timezone, you […]

Tip #732: Knowledge Management is disabled for custom entities

Knowledge not found

When creating new entity, follow step-by-step instructions and you’ll be fine. Except if you want to enable the entity for Knowledge Management later on, you’ll find the relevant checkbox disabled. What the? To work around this behavior (that looks suspiciously like a bug), open Settings > Service Management > Embedded Knowledge Search, check the box […]

Tip #670: If activities disappear, take this pill

Magic disappearance

We’ve had one of the users reporting a really bizarre issue – all his activities have simply disappeared from CRM. The user was synchronizing with Outlook and activities are still present in the mailbox with Regarding field empty. Thanks to Adam “Human Bing” Vero, the behavior is no longer a mystery but rather an annoying […]

Tip #556: Rumors about Microsoft.Xrm.Client death are exaggerated

Update 18-Nov-2016: Bugs reported have been fixed and there are no compelling reasons (beyond the support of the existing codebase) to continue use of Microsoft.Xrm.Client. One thing you’d notice about Dynamics CRM 2016 SDK is that some of the assemblies has gone MIA. For example, Microsoft.Xrm.Client, a home to some useful developers extensions, including a […]