The binary choices seem to rule the Dynamics 365 landscape as of late. Everyone has an opinion, everyone seems to know the right way to do things, everyone stands by their choices until their last Dynamics breath. To stop very mature “did not – did to!” arguments when designing, building, and operating Dynamics 365 solutions, […]
As BlackBerry can attest, market share is a fickle advantage. Presenting illustrated tipster guide to the most interesting players on CRM scene in 2016.
Not that SLA where you define level of service or support that your organization agrees to offer to a customer. The other one, where Microsoft puts their money where their mouth is when guaranteeing that your CRM Online will be up and running when you need it. Unlike some other providers.
Spießrutenlaufen is everywhere. Even fundamental actions like creating a new entity in CRM are subject to irreversible hasty choices that we all come to regret later. Introducing CRM Tipsters Illustrated Guide to Entity Creation in Dynamics CRM. Download a full size image or a hi-res PDF version.
One of the most exciting upcoming features in CRM Online is Azure Machine Learning integration (under In Preview): This release will introduce scenario-based Machine Learning (ML) integration with Azure ML for product cross-sell recommendations, and auto-suggest of relevant knowledge articles and case topic analysis. These scenarios are based on integration with Azure ML APIs for […]
With every new release of CRM we seem to acquire one or two new form types and it’s becoming increasingly difficult to keep track of what form to use where and what is supported or not supported for a particular form type. Introducing illustrated tipster guide to CRM forms. (As you can see, we completely […]