Tip #667: Return from the Land of No Return

Wherein we learn to disable the Notes, Activities, Connections, Feedback, Queues, And/Or change the “Ownership” model option on a Custom Entity. Why do I Care? Recently I received a solution file where EVERY custom entity had been created with ALL the default options enabled. Even entitles that serve only as simple “lookup” lists had Notes/Activities/Connections/Feedback […]

Tip #655: Defensive use of undocumented functions

Black box

This is a sweet lesson for all the lovers of the undocumented functions. On odd occasion yours truly is guilty of being lazy and choosing a shortcut worthy spießrutenlaufen. From time to time those fits of laziness come back hard. For a long time I’ve been using SaveAsCompleted internal function on a command bar for […]

Tip #646: Illustrated guide to entity creation in Dynamics CRM

Spießrutenlaufen is everywhere. Even fundamental actions like creating a new entity in CRM are subject to irreversible hasty choices that we all come to regret later. Introducing CRM Tipsters Illustrated Guide to Entity Creation in Dynamics CRM. Download a full size image or a hi-res PDF version.

Tip #636: Use all attributes and miss some of the data

Entity image

Laziness is the engine of the progress. If it was not for Josephine Cochrane trying to avoid the house duties, we’d still be doing dishes by hand. So we all guilty from time to time using all attributes when retrieving information from CRM. The consequences are not only spießrutenlaufen and eternal condemnation, but also dreadful […]

Tip #486: Don’t hard code currency in workflows

Bad currency workflow

If you have a workflow dealing with the entities that include money fields, avoid setting explicit currency. Instead, try to infer the currency from the related records. For mere mortals, it’s just a bad practice, for ISVs, it’s definitely a case of spießrutenlaufen. Why? Because if you activate your workflow and add it to a […]

Tip #462: Waiting for developer toolkit

CRM developers have been patiently waiting for Godo CRM Developer Toolkit that works with something better than Visual Studio 2012. Now being two version behind, it does not look like it’s coming any time soon. The good news is that, acknowledging both the demand and the delay, the team has been releasing the most important […]

Tip #422: Search faster by searching less

Ultimate search

I’d like to be able to search contacts by first name and last name. And middle name. And birthday. And employee id. While you’re at it, add spouse name, comments, city, country, phone number (all of them) and freight terms. So, what a smart CRM consultant to do? Open Quick Find Active Contacts view and […]

Tip #410: How to create non-interactive user while saving foot from injury

Non-interactive users (available in CRM Online only) are defined as the users that “… can access the system but only through the Web service”. That makes them perfect for use as integration accounts. That and a small fact that they do not consume a CRM license (in quantities five or less). To create non-interactive user […]

Tip #373: Careful with delete button

As it turns out, Spießrutenlaufen is no longer exclusive developers domain and can be equally applied to the customizers. Shan “Smoke ’em” McArthur reminded all of us (and not for the first time) that it’s not all unicorns and rainbows with managed solutions. If you ever delete a form for the entity that is part […]