Checkers are everywhere. It used to be a game immortalized for me by Segura and Wormold in Our Man in Havana. Nowadays it’s ubiquitous software that just keeps poking their nose into the intricate world of citizenmanship. We have Power Apps checker, Flow checker, Solution checker, Portal checker, Power BI checker (phew, got carried away […]
Tip #1241: Unified Interface Only and Outlook Client
We have an old version of Exchange that doesn’t support the Outlook app, but we want to move to Unified Interface only in browser. Is this possible? Old timer As you may know, if you want to disable the classic UI for all users, you can go to “My Apps” and select the […] button […]
Tip #1234: When Dynamics 365 App for Outlook hasn’t found what you’re looking for
You set regarding in the Dynamics 365 App for Outlook, but you don’t get the results you expect. If you are in Outlook desktop, you should be aware that behind the scenes webpages rendered in Outlook (and the entire Office platform) are rendered in Internet Explorer. This issue can be caused by cache issues in […]
Tip #1222: View is not available error in App for Outlook
Update: this can also be caused by system views being deactivated. See https://support.microsoft.com/en-us/help/4338690/the-view-is-not-available-error-message-appears-when-opening-an-email ————————————— You open Dynamics 365 App for Outlook and you see an error in the Outlook app pane saying “View is not available. Contact your administrator.” This part of the pane is a form in the contact or lead entity called the […]
Tip #1194: When the App for Outlook shows a random dashboard
You provision the Dynamics 365 v9 App for Outlook and click the Dynamics 365 button in Outlook, but what you see is a random dashboard from Dynamics 365, not the Outlook App pane with the set regarding options. The thing you need to know is that the Outlook app pane is a dashboard in Dynamics […]
Tip #1191: Where’s my App for Outlook Pin?
In Dynamics 365 v9, one of my favorite convenience features is the ability to pin the App for Outlook pane so it opens by default. But what if you are on v 9.1 and you do not see the pin option? Verify that you are running Outlook 2016/O365 Outlook Click To Run version. If your […]
Tip #1180: Rejiggering the Outlook App
I dedicate today’s tip to Steve Mordue, who asked me how to do this. Let’s say you have the Dynamics 365 App for Outlook configured against D365 instance A, but you are moving instances and want to use it with instance B. Log in to https://outlook.office365.com/owa/ Click the settings gear in the upper right corner Select Manage […]
Tip #1171: You can now configure the Dynamics 365 v9 App for Outlook
In Dynamics 365 version 9, the App for Outlook is an app module. However, when initially released, this app module was not configurable. Microsoft has introduced the ability to filter the entities included in the app module — this means that if you don’t want users to see certain entities in the set regarding dialog, […]
Tip #1026: Change your perspective on tracking email
Recently at the Extreme 365 conference someone asked the expert panel about tracking of email. Specifically, how to make the new app for Outlook automatically track all email like you can with the legacy Outlook Client. My first response was that it absolutely could still do that. In the Outlook client, you can set a […]
Tip #1024: Make an entity regarding available from Outlook App
If you use the Dynamics 365 App for Outlook (the new Outlook interface), when you set regarding, you may notice that not all of your entities are available. Yet there is no “Outlook” checkbox on the entity. How do determine which entities are available to be selected as regarding objects for email from the D365 […]