Tip #1191: Where’s my App for Outlook Pin?

In Dynamics 365 v9, one of my favorite convenience features is the ability to pin the App for Outlook pane so it opens by default.

But what if you are on v 9.1 and you do not see the pin option?

  1. Verify that you are running Outlook 2016/O365 Outlook Click To Run version.
  2. If your environment was upgraded from 8.2 to v9, reinstall the app for Outlook.

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