In Dynamics CRM, settings like default currency, number of records per page of view, and email tracking options are stored in the MSCRM database as user settings. This means that a user manages these settings. There are supported ways of updating these settings via the SDK, but Microsoft does not provide a UI for administrators […]
Woo-hoo! Our CRM uptime has been 99.999% for the past 6 months! One awesome internet facing deployment we cooked up! What do you use to measure that? One of these wonderful and free services Uhm, you do realize that all you have been measuring is the uptime of your ADFS login page? These are vanity metrics – […]
All sort of interesting things happen when we are asleep: Santa Clause, tooth fairies, and, lately, CRM errors. If you are running production on premises system, enabling blanket tracing needs to be done with a great care as server disks will overflow very fast. It’s OK during the day to enable trace, reproduce the error […]
Browsers are on a war path. First, in case you were wondering why editing emails in workflows no longer work, that’s because Chrome disabled showModalDialog, breaking bucketloads of CRM functionality relying on that. See this good summary for a comprehensive feature list and a temporary workaround. Firefox has been much sneakier than that. It kind […]
When things get out of control in a parallel universe, people notice and intervene. As turned out to be the case. One comment from Chad Rexin was so good that it deserved its own post. Welcome to the twisted SQL world where, like in Lobachevskian geometry, there is more than one degree of parallelism. Another […]
I’ve had the following discussion with two different CRM administrators in the past week. We’ll call them “Larry.” Larry: “My CRM organization is very slow. I try to search for records and it takes 25 seconds. I tried to import an organization, and it took 25 hours to complete.” Me: “What is your Max Degrees of Parallelism setting in […]
When upgrading a deployment of Microsoft Dynamics CRM to version 2013, it is easy to overlook some of the back-end forms. These don’t get the attention of entities like Accounts and Cases, but they are very important to the people who use them. One of my favorite new forms in 2013 is the Team form. […]
Password expiration in CRM Online is indeed a nuisance and can be changed but the maximum password expiration period configurable using Office 365 administration portal is 2 years. If you intend to use O365/CRM Online for longer than 2 years, you may want to consider using Powershell tools to do it like a boss. The […]
Arghhhh – AGAIN? If your company uses Office365 (Exchange Online), I am sure you’ve had reactions like the one above several times in your life. Every 90 days actually. 90 days is the default Password Expiration Policy for Office365 (shorter than the 42 days of Active Directory) and this affects CRM Online. I get this question […]
Today’s tip was submitted to the tip jar by Jef Smets. Got a tip that you want to share? Send it to jar@crmtipoftheday.com. For quite some time now our duplicate detection rules seemed to be un-publishing themselves from time to time… Nobody had any idea why until I discovered today that duplicate detection rules are unpublished […]
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