Tip #1084: New way to learn Dynamics 365

Learn

Our resident video tipster, Derik, has been a bit quiet lately and, as it turned out, for a good reason. If you are not a partner, and do not have access to Dynamics Learning Portal, then you’re in luck. Managing Customer Engagement with Microsoft Dynamics 365 course is now offered free of charge through Microsoft […]

Tip #457: Get your icons here

When adding custom entities to Microsoft Dynamics CRM, adding icons for you entities is an important fit and finish detail. However, finding the right icon in the right size can sometimes be a challenge. Here are two of my favorite resources for finding flat icons that generally look good in CRM 2015. www.flaticons.net Includes 2,500 […]

Tip #382: Training? On New Features? Free? Yes, Please!

All A lot of good things in this life are free. Including, as it turns out, some awesome CRM training videos. There is, I kid you not, the whole TRAINING TAB in the Dynamics CRM section on YouTube, and after a release becomes publicly available, Dynamics CRM Support Team publishes awesome training videos about the […]

Tip #260: Globally manage user settings in CRM

In Dynamics CRM, settings like default currency, number of records per page of view, and email tracking options are stored in the MSCRM database as user settings. This means that a user manages these settings. There are supported ways of updating these settings via the SDK, but Microsoft does not provide a UI for administrators […]