Tip #977: Moving forward with the portals

Alice in Wonderland choice

If you are a past or present Adxstudio partner, you might have received the email from adxquest@microsoft.com (quest, er?) with the subject Legacy Adxstudio Portals v7 Partner Announcement. The email is all about the changes coming for legacy Adxstudio Portals v7. I don’t believe there is any new information but it’s really nice to have […]

Tip #889: Become Adobe Marketing Cloud Solutions expert

Market

We’ve known for more than 6 months that Microsoft has selected Adobe as its preferred marketing service for Dynamics 365 Enterprise. While solution details are still sketchy, the good news is that you can already start your journey to become an expert in Adobe Marketing Cloud solutions, long before the integration is released. If you […]

Tip #685: Support requests for your CRM Online customers

When the wheels are falling off

If your CRM Online customer is experiencing a problem, one of the options is to create a support request in O365 portal (hopefully before the wheels start falling off). As it turns out, there are customers and then there are customers. “Normal” accounts MSOLP accounts provisioned via O365, would have an option to create a […]