Recently, I had experienced a significant failure with the Dynamics 365 for Tablets client. It had seemed to present itself out of the blue, without any real reasoning or trigger behind it. As we reviewed the errors presented via developer tools in Chrome while loading the tablet client in a browser, we saw a significant […]
Tip #551: Business Rules and “new” lookup values in mobile
In CRM 2015, if you use CRM mobile and you have a business rule that references a lookup field, if you create a new record in the lookup field, the business rule will not fire. This issue is fixed in CRM 2016
Tip #541: Don’t use white background for navigation icons
Ivan Kurtev tells us not to use white (#ffffff) as a color for custom entities in CRM 2016. It causes navigation icons and relationship tiles in the mobile app to appear in glistening white, which is a fine color, that’s also the color of the font that the entity name is displayed on the relationship tiles, […]
Tip #500: Captain Redlaces’ Mobile Manifesto
What would be the better way to celebrate our 500th tip than to welcome Scott “Captain Redlaces” Sewell as our residential tipster? He opens strongly, not with just a tip but a manifesto. Dynamics CRM App for Mobile (phone/tablet) October 2015 edition The mobile apps are great. There’s a lot to like about them – […]
Tip #491: If your appointment is disabled on mobile
Stop the presses! Scott “Captain Redlaces” Sewell, in his relentless pursuit of, er, hm, ugh, perfect CRM, has solved another mystery surrounding the world of mobility. tl;dr Appointments in scheduled state appear as read-only on mobile devices. Did read I’m sure you’re disappointed with the length of the tip, just as I am, so here’s […]
Tip #481: Mobile App Troubleshooting Part 2
Yesterday I posted a tip about Mobile App Troubleshooting regarding duplicate views creating an error message in the mobile app. Today I would like to add to that with an issue that we experienced while doing the original troubleshooting. It is one of the Duh! moments where as soon as you know what to do […]
Tip #466: It’s not a privilege
Way back in Tip 226, we talked about the sitemap privilege tag that can be used to hide sitemap subarea links for users that don’t have a specific entity permission. One thing that you should know is that the privilege tag is not honored by Dynamics CRM mobile apps. The rule of thumb is that […]
Tip #450: System Settings – Previews Tab
As of CRM Online version 7.1 there is another new tab on the Systems Setting configuration window. The new previews tab is where the CRM Admin will enable access for their organization to some really cool new features – IFRAME in tablets, the Web API Developer Preview and my personal new favorite the CRM App […]
Tip #441: Errors when sorting views on mobile
Recently Scott “Comandante Redlaces” Sewell noticed that when he was using CRM for Tablets and clicked on a view column to sort, the app returned an error. Thanks to Tanguy “Toolbox” Touzard’s suggestion, it was determined that the error was caused by having the view sorted by more than one column. After reducing the number […]
Tip #401: Dynamics CRM for Good
Microsoft and Good Technology recently introduced a version of the Dynamics CRM for Tablets app. The Dynamics CRM for Good app adds a layer of security by verifying the user’s identity when launching the app. You can find out more at the Good Technology website. Here are the things that you need to know. You […]