Tip #1049: Download Dynamics 365 documentation

If you have recently searched for documentation for Dynamics 365, you have probably discovered that the documentation is consolidating in https://docs.microsoft.com/en-us/dynamics365/. So if you click “Enterprise Edition Applications,” you can find the user guide, customization guide, and administrator guide for Sales, Customer Service, Field Service, etc. But what if you yearn for the old days and […]

Tip #1041: Make Dynamics 365 data import less rigid

Kevin Altman emailed jar@crmtipoftheday.com with the following question about data import in Dynamics 365: Users want to perform updates to existing data in CRM but the export for update/re-import process is too rigid as data often changes between the export and re-import, blocking the import (I guess CRM forces you to have no changes to […]