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Tip #632: Tipster guide to displaying Social Engagement data in Dynamics CRM

Derik is back, rested and all. I think. In any case, it’s Friday and it’s video. In this weeks video we show you how to surface data coming from Microsoft Social Engagement into a Dynamics CRM instance. Give us your feedback, all of it: good, bad, and ugly, I’m sure we can take it. Suggest […]

Posted on April 29, 2016 by George Doubinski (Twitter) in CRM Online, Reporting & Charts, Video
Tagged dashboard, data, social engagement | Leave a comment

Tip #496: Selecting Microsoft Social Engagement search terms

My British colleague Chris Huntingford recently shared with me his proven method of selecting good monitoring terms for Microsoft Social Engagement. We’ll call it the Huntingford Method: Identify the channels that are being used most. Get sample posts, emails and blog snippets Plonk those into a word cloud type app / Excel file to identify […]

Posted on October 14, 2015 by Joel Lindstrom (Twitter) in Social
Tagged mse, social engagement | 1 Comment
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