Tip #332: Report hyperlinks the logical way

When building hyperlinks to CRM in SSRS reports, there is a right way and a wrong way: Wrong way: hard coding your CRM URL. Do not set your URL to “https://crmserver/….” If you do this use the hyperlink will only work in one environment and will have to be rewritten to work in another environment. Right […]

Tip #284: Entities not available for CRM for Tablets

I am a big fan of CRM for Tablets, but like any application, the CRM tablet app has some limitations. Does this make it bad? Absolutely not. What it does mean is that you should be aware of these limitations and avoid potentially costly surprises. Most system entities and all custom entities can be included […]

Tip #77: Security Role Terminology

Before you can create the security architecture or manage your security, you need to know the terms: Privileges are the verbs in CRM: Create, Read, Write, Delete, Append, Append To, Share, Assign. Access levels, from most to least generous: organization, parent-child business unit, business unit, user, none. Entities are the units to which a security […]