As promised in tip 850, I am reviewing the reviewers of the Dynamics 365 mobile app. For today’s tip, let’s look at this review from SRDK05: SRDK05 has negative feelings toward the app because it gives him or her an error message at step 3 of the setup process. When this happens, the first step […]
Tip #481: Mobile App Troubleshooting Part 2
Yesterday I posted a tip about Mobile App Troubleshooting regarding duplicate views creating an error message in the mobile app. Today I would like to add to that with an issue that we experienced while doing the original troubleshooting. It is one of the Duh! moments where as soon as you know what to do […]
Tip #480: Mobile App Troubleshooting
Recently we ran into a vexing issue with the use of the Dynamics CRM (for phone) app. The error was occurring on all three platforms we tested – Windows Phone, Windows Desktop and Android phone. We connected the application to another organization and didn’t see the error. So we concluded it must have been something with the […]
Tip #448: Tipster guide to Dynamics CRM for Phones: Customizer View
Dynamics CRM recently released an updated Dynamics CRM for Phones app as part of the Spring Update 1. It’s Friday and it’s time for a video walk-through. Give us your feedback, all of it: good, bad, and ugly, I’m sure we can take it. Suggest new topics either in comments or by sending your ideas […]
Tip #443: Tipster guide to Dynamics CRM for Phones
Dynamics CRM recently released an updated Dynamics CRM for Phones app as part of the Spring Update 1. It’s Friday and it’s time for a video walk-through. Give us your feedback, all of it: good, bad, and ugly, I’m sure we can take it. Suggest new topics either in comments or by sending your ideas […]
Tip #141: Why do some fields not appear on the mobile form?
You configure a mobile form for a Dynamics CRM entity and add a new field to it. But when you pull up a record on your phone, you don’t see the field. But when you go to edit mode, there is the field. Why does it do that? The answer is that CRM for Phones […]
Tip #75: Make iOS7 Remember Your CRM Password
I have heard multiple users report that IOS7 does not remember their passwords, whether for CRM for Phones (Mobile Express) on iPhone or using CRM in Safari on an iPad, and that they have to type in their credentials every time they try to use it. This is due to a new private browsing feature in […]