Tip #305: Missing Users

After you CRM 2015 upgrade, the users, teams, and roles should now appear in the Settings area under “Security Management.” However, what should you do if the new security management section is missing? Create a solution containing your sitemap and export it out. Edit the sitemap  and add the following subarea to the settings area: […]

Tip #149: If you are missing the “Service Management” link after upgrading to SP1

After your Dynamics CRM 2013 organization is upgraded to SP1/Spring ’14 update, and you install product updates in the Settings–>Administration area, you should see a new link called “Service Management” in the Settings area. If you don’t see this link after you install the product updates, clear your browser cache or click CTRL+F5 If after […]