Troubleshooting solution errors has always been either somewhat a guessing game or painful tracking of the solution dependencies. I’m sure they are not fun to deal with for Microsoft support either. Dana Martens, Supportability Program Manager at Microsoft, has some good news about Dynamic help. Yes, Dynamic not Dynamics. Read on. The Solutions feature team […]
Tip #1039: Give your customers access to e-learning
Microsoft Dynamics customers and partners are eligible to access E-Learning courses. It’s a reasonably well-known fact that Microsoft Dynamics partners are entitled to access Dynamics Learning Portal (DLP). Lesser known is the one that Microsoft Dynamics Customers are entitled to access E-Learning courses through the Microsoft Imagine Academy. Perhaps there is a small confusion caused by […]
Tip #147: If it’s something weird and it don’t look good
Technology is a temperamental mistress and, from time to time, things may not go quite as planned, and that includes CRM Online. Good news that even basic CRM Online subscription includes reasonable level of support. What is the quickest way to reach for help when you need it? To start with, download Microsoft Dynamics CRM […]
Tip #12: Use field descriptions to create tooltips
In all previous versions of CRM field description served no purpose except reminding customizers what the field is about or serving as part of project documentation. CRM 2013 now displays the field description as a tooltip for the field label making it the first port of call to improve form usability and to provide instant […]