The classic “give me 5 minutes and I’ll whip a flow for you” did not start well. Users entity table was not there. Options Choices: It’s something trivial and I’m simply no longer worthy. ‘u’ is not an actual ‘u’ but Russian ‘и’ typed accidentally but in a weird font. It’s a UI bug It’s […]
Today’s tip is from Eric Regnier. Got a tip? Send it to jar@crmtipoftheday.com (and don’t forget to include either your Twitter handle or LinkedIn profile link for the eternal appreciation link) Do you know that business rules (scope = entity) work on editable grids? Pick one of the following answers: Nope didn’t know but will […]
Sometimes inspiration comes from unlikely sources. In this case it was not having written a tip for a few weeks and knowing George would meter out Spießrutenlaufen if I did not post soon. Thoughts of such things give one time to reflect and so I am going back to basics and addressing one of the […]
Did you ever come across the situation when “a friend of yours” tried linking a task (or any other activity record) to a contact only to stare at the screen in disbelief for 5 seconds: Where. Did. All. My. Contacts. Go? Then you your friend exhaled in relief – “stupid contRacts” – and quickly selected […]
In Dynamics CRM, the Lead entity is designed for potential clients that are qualified by a salesperson prior to becoming Accounts, Contacts, and Opportunities. Once qualified, CRM creates Accounts, Contacts, or Opportunities. After the salesperson speaks with the potential client, if there is no interest, the lead is “disqualified,” which deactivates the lead record. When […]
CRM workflows always require an entity to run. But what if you’d like to create a child workflow but need more than one entity or additional parameters? For example, while identifying the business opportunities for a professional photographer, you may want to invoke a workflow called Book the ceremony that involves two people. Let’s assume […]
If you remove a custom entity that is email enabled (allowing it to be selected as email recipient), you may run into the following issue after the entity is removed. When going to an account and selecting the “Activity” tab of the activity/social pane, the following error appears The trace log will reveal an error referencing the OTC […]
I am very honored to have Joel as my fellow CRM tipster. Most of the time, that is. Sometimes I find myself closely studying the state of my own footware thinking if I should ever be seen in one room with that person. Take, for example, this post. Update each message for the entity, replacing […]
You are implementing Dynamics CRM, and you don’t like the entity name “Accounts.” Maybe you work for a bank, where account has a specific meaning in your organization. So you rename the entity to “Company.” That was easy. Not so fast. Just changing the name of the entity to “Company” will change the name of […]
When creating new entity in CRM organisation, there is a temptation to click, click, click, create the entity and quickly proceed onto customizing form, adding fields and creating mighty relationships. Isn’t it what the power of Dynamics CRM is all about? Well, yes and no. Pause for a second, take a deep breath and think […]
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