Tip #1007: What is the Common Data Service (CDS) today?

Much digital ink has been spilled about the Common Data Service (CDS) and the vision of what it will be in the future as the glue that connects Dynamics applications and model driven apps. But what is the CDS today? The Common Data Service is a service that provides one or more databases that include […]

Tip #873: Can’t open records after Dynamics 365 upgrade

Can opener

After your CRM online environment is upgraded to Dynamics 365, some users are seeing the following message when trying to open records after the upgrade: As referenced in this Microsoft support article, the answer is to clear your browser cache. In Internet Explorer, the typical process to do this is to click Tools–Internet Options–under Browsing […]

Tip #871: Switch from Dynamics CRM Online to Dynamics 365

Subscription notification

Starting July 1, 2017 subscriptions to Dynamics 365 licenses will be mandatory for renewing clients. Sometime after June 1, 2017 you will received an email that looks like the following. It’s time to start talking with your partner on selecting the correct Dynamics 365 license type. You can read more about the transition process at […]