![Too many search results](https://crmtipoftheday.com/wp-content/uploads/2016/06/Too-Many-Books-250x183.jpg)
Unified Service Desk has a concept of Entity Search, that allows you to store parameterized fetchxml and reuse this definition declaratively (say, in Windows Navigation Rules), or via DoSearch action of the Global Manager, or directly from your code. One aspect that Entity Search does not deal well with is the searches returning multiple results. […]