Tip #704: Return on investment for CRM Online

Show me the money

Have you ever wondered what is ROI (return on intestment) for CRM Online is? If you are in sales, I bet you’ve been asked this question many times by your prospects and your customers. Wonder no more. Learn more about the benefits, costs and risks associated with a CRM implementation in the Total Economic Impact […]

Tip #330: When should you use CRM as a development platform?

Time for another mini truck stop, folks. In a recent discussion, Donna “I’m on a boat” Edwards asked When does it make sense to use Dynamics CRM as a development platform vs. building your own application from scratch? Shan “Grillmaster” McArthur had a great response: The best way to estimate the strategic value and/or ROI of […]