After you enable Gamification in Dynamics 365, you will notice a new category of workflow steps available to you. These workflows may be useful to you in controlling how Gamification works (such as automatically triggering KPI rollups, disabling KPI’s, etc), and some of them may be useful for other purposes (stop all running workflows). The […]
One of the new KPI’s introduced in the May 2017 update for Dynamics 365 Gamification is “user activity tracking.” According to the documentation, this KPI ” award(s) points based on a user’s activity in Dynamics 365.” This “circular definition” is not extremely helpful, as it doesn’t define the types of user activity that give users points in […]
One of the first questions I get when talking about gamification is “can I use it in multiple organizations?” Say you have a training sandbox and a Production Dynamics 365 Online org, can you install it in the training environment? The answer is no. As explained near the top of the official documentation, Gamification currently can […]
When looking at solutions available for my Dynamics 365 organization, I saw that there were two solutions available for Gamification. “Fantasy Sales Team” and “Gamification.” So what is the difference between these solutions? Does “Gamification” include all of the functionality in Fantasy Sales Team? Scott Durow to the rescue: FST was essentially a preview and […]
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