of the
Recently, I had experienced a significant failure with the Dynamics 365 for Tablets client. It had seemed to present itself out of the blue, without any real reasoning or trigger behind it. As we reviewed the errors presented via developer tools in Chrome while loading the tablet client in a browser, we saw a significant error related to the metadata sync.
Developer tools output from Chrome Browser when accessing Tablet app via browser
We also found when we attempted to Prepare Client Customizations for the solution, we received the following error message:
D365 cryptic error message when attempting to prepare client customizations for the mobile client
As it turns out, the mobile client metadata was corrupted due to a null reference issue in a Word template. Document templates are tied to metadata of entities and attributes, which is unfortunately not checked for nor handled via exception by D365 when metadata generation takes place. Once we removed the corrupted template, this resolved the issue.
Moral to the story: When you delete an attribute or entity, verify the commensurate changes are made to any Word or Excel Templates, else Mobile client will fail in a quite spectacular way!
– Your friendly neighborhood CRMHobbit
Moral to the story: do not delete attributes or entities, period.
Hi,
I am getting following error in event viewer when access CRM on mobile client.
Even i got same error when i use metadata browser solution provided in SDK
The Web Service plug-in failed in OrganizationId: ddd7a197-56e3-4634-9552-76e357463982; SdkMessageProcessingStepId: 0be4fe20-6cad-4b33-8dcd-118352d18559; EntityName: none; Stage: 30; MessageName: RetrieveMetadataChanges; AssemblyName: Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; ClassName: Microsoft.Crm.Extensibility.InternalOperationPlugin; Exception: Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation.
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
Inner Exception: System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Crm.ServerLocatorService.GetDeploymentSetting[T](String settingName, T defaultIfNotFound)
at Microsoft.Crm.Metadata.Query.SelectFromMetadataCacheStrategy.get_MaxDepthOfNestedFilters()
at Microsoft.Crm.Metadata.Query.SelectFromMetadataCacheStrategy.ValidateConditionAndFilterNesting(String metadataEntityName, MetadataFilterExpression filter)
at Microsoft.Crm.Metadata.Query.SelectFromMetadataCacheStrategy.GetFilterExpression[TSource,TDestination](String metadataEntityName, MetadataFilterExpression filters)
at Microsoft.Crm.Metadata.Query.SelectFromMetadataCacheStrategy.SetMetadataFilters(String metadataEntityName, MetadataFilterExpression filters)
at Microsoft.Crm.Metadata.Query.MetadataQuerySelectVisitor.UpdateStrategyWithQuery(String metadataEntityName, MetadataQueryExpression query)
at Microsoft.Crm.Metadata.Query.MetadataQuerySelectVisitor.Visit(EntityQueryExpression query)
at Microsoft.Crm.Sdk.Metadata.MetadataServiceProvider.RetrieveMetadataChanges(EntityQueryExpression queryExpression, Nullable`1 filters, String clientVersionStamp, ExecutionContext context, String& serverVersionStamp, DeletedMetadataCollection& deletedMetadata)
.
Any help will be really appreciate.
I met same exception, during the contact creation through dynamics 365 outlook app. Did you find any solution?
I met same exception, during the contact creation through dynamics 365 outlook app. Did you find any solution?