Spring Update 2016 has introduced several enhancements to Interactive Service Hub. The first is directly related to customizing and extensibility with the ability to add iframes and Web Resources to ISH forms. Also added, is the ability for users to work with article translations that are not in their native language.
Give us your feedback, all of it: good, bad, and ugly, I’m sure we can take it. Suggest new topics either in comments or by sending your ideas to jar@crmtipoftheday.com.
And don’t forget to subscribe to http://youtube.com/crmtipoftheday
Nice info in video.
how the new cases can show up automatically? it looks like to be manual at this moment and must press the refresh button to get new cases loaded. is there a possibility to have it loaded automatically?
Further same is with the activities , they don’t load automatically but a manual refresh.