of the
If you upgrade to Microsoft Dynamics CRM 2013 and you find that one of the Command Bar buttons don’t work, reset the ribbon for the entity.
- Create a solution that just includes the entity with the button that isn’t working correctly and export from CRM.
- Extract the customization zip file.
- Open the customization.xml file in the editor of your choice.
- Search for RibbonDiff.
- Replace the entire <RibbonDiff> section with the following:
01 02 03 04 05 06 07 08 09 10 11 12 13 | <RibbonDiffXml> <CustomActions /> <Templates> <RibbonTemplates Id="Mscrm.Templates"></RibbonTemplates> </Templates> <CommandDefinitions /> <RuleDefinitions> <TabDisplayRules /> <DisplayRules /> <EnableRules /> </RuleDefinitions> <LocLabels /> </RibbonDiffXml> |
Save and zip up the solution, then import and publish in CRM.
Credit to the Power Objects blog for a variation of this tip for CRM 2011.