Sometimes I receive an email that requires some kind of action, but I don’t have time to do that action now. I want to schedule time to work on it when I’m not as busy as I am at the moment.

I track the email in Microsoft Dynamics CRM, then I drag the email from the Microsoft Outlook mail list to the calendar link. This will create a new appointment with the text and subject of the email. I can then schedule the appointment for a time that is free on my calendar. This has two benefits:

1. It schedules time on my calendar to focus on the item (and reminds me)
2. It makes that time show “busy” to my colleagues, so nobody bothers me while I’m working on it.