Tip #32: Change your CRM Online URL

Stuck with a shortsighted choice of URL for your organization, like choosespain.crm.dynamics.com? Now you can easily change it in Office 365 Admin Center. Simply edit the URL and, if it’s available, it’s yours! Few things to be aware of:

  • Old URL will be available for 24 hours after the change.
  • Advise users of the new URL and, if any of them use bookmarks, include instructions how to change the bookmark.
  • CRM for Outlook users who work offline must synchronize by using the previous URL to avoid loss of data.
  • All CRM for Outlook users must run Configuration Wizard. Offline users must complete the previous step first.
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