After a very short private preview program, Microsoft has just made the source code for the Dynamics 365 Portals available on the Microsoft Download Center. We’ve already reviewed the topic on the podcast but this milestone is quite significant to deserve another discussion. tl;dr One-off release of portal source code is available for download. If […]
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Tip #818: Quick surveys using Microsoft Flow
Surveys are a tricky business. Make them too long and people won’t fill them in, make them too short and you won’t collect the information you are after. However, in customer service, surveys can be conditional. First, we ask customer if they are happy with the support received. If yes, there is nothing more to […]
Tip #171: If email router is having a slow day or how to add custom index
Sometimes things are slow. Very. Slow. So slow that your email router starts spitting dreadful messages: #9628 – An error occurred while delivering the e-mail message with subject “None of your business” in mailbox foo@bar.baz for delivery to https://crm.bar.baz. System.ServiceModel.FaultException`1 [Microsoft.Xrm.Sdk.OrganizationServiceFault]: SQL timeout expired. (Fault Detail is equal to Microsoft.Xrm.Sdk.OrganizationServiceFault). If you are on CRM […]