Tip #224: Email signatures

In Tuesday’s tip, George Doubinski threw me under the bus gave a great alternative use for translation files in Dynamics CRM. The eight year old boy that I pay to write tips for me thought that this was a great tip, and made me think of some other alternative uses for Dynamics CRM features. By “alternate use” I mean a use for a feature that is not its primary purpose.

Here is another of my favorite alternate uses.

Sometimes I send an email from the Dynamics CRM web client. If I’m on a contact record, it can be quicker to just send the email from within the Dynamics CRM web client. However, when I do this, my email signature from Outlook doesn’t appear on the email. There is no “insert signature” button. But you still can use email signatures from the web client. Just use an email template for your signature.

  1. Create a new email template. Add you relevant contact information. If desired, you can also paste in a photo of your face.signature 1
  2. When you write your email in the web client, after you compose your email, click the “insert template” button. signature 2
  3. Select the template for your email signature. CRM will ask you if you want to replace the email subject with the template subject. Click “Cancel.” signature 3
  4. Your email will now include your signature.

signature 4





5 thoughts on “Tip #224: Email signatures

  1. crm novice says:

    I can’t get an image to paste into the template?

    • Embedded images usually don’t work reliably in the signatures. I always recommend people insisting on having an image inside the signature to consider placing image somewhere on the web and embed an tag.

  2. Bryan Gruszka says:

    We have a user who wants to use a template with his photo each time he emails from CRM. What’s the easiest way to do this?

    • Joel Lindstrom says:

      Copy the image from another application and paste it in, then create emails, selecting the template. Or send from outlook and add your image to the signature

  3. […] Dynamics CRM 2016 Update 1 comes with some useful features. One of the new features is email signature. Previously, when users want to add their own personal signature to the email, they either need to type it manually or use email template as in the following article: http://crmtipoftheday.com/2014/09/18/email-signatures/ […]

Leave a Reply

Your email address will not be published. Required fields are marked *