Dynamics CRM deployment can amass vast quantities of data, both relevant and irrelevant. If this information is not used, it’s a burden on your infrastructure (on premises) or your wallet (online), and a dead weight for your business. It’s important to know or, at very least, have appreciation of forecasting techniques, for example, as demonstrated by our resident tipster Gus “Answer First Ask Later” Gonzalez.
Sometimes the job can be accomplished more effectively with the use of lesser known and documented Dynamics CRM features. Recently I uncovered one of these hidden gems. Want to know what is going to happen tomorrow in your business? Just use audit logs!
Almost forgot. Dear lawyers, have a nice day!