Tip #1333: Video Guide to 2020 Wave 1: Enhanced Email Experience in Dynamics 365

The enhanced email experience (originally a preview feature in 2019 Wave 2) allows users to multi-task while they compose emails, navigating to other records while they write an email. This feature can only be turned on in the Sales Hub app, but once you turn it on, it can be used from any model-driven app.

Watch today’s video tip for more details.

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Cover photo by Miguel Á. Padriñán from Pexels

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