Tip #1290: Configure the opportunity close form

In Dynamics 365 2019 wave 2, you can now customize the opportunity close dialog. You can now turn on wave 2 at the Power Platform Admin Center.

Once you have wave 2, the first thing you need to do is enable the setting on the sales tab of System Settings.

Once this option is set, the quick create form of the Opportunity Close entity will be shown to users instead of the dialog. You can configure this quick create form like any other form in the CDS.

bye bye competitor field

Keep in mind that if you are using a model-driven app (and if you are using unified interface, you are), you need to add the opportunity close entity and the quick create form to your model-driven app. Otherwise you will still see the old dialog.

5 thoughts on “Tip #1290: Configure the opportunity close form

  1. Oscar says:

    But… How do we map the new fields added to close opportunity to the opportunity? For example, if we need to analysis the competitors from opportunity, we’ll need this field under opportunity filled on close opportunity…

    Thanks!!

    • Joel Lindstrom says:

      Build a view of opportunity close activities with the fields from the opportunity, or you could do it from the competitor entity, or you could build power bi report, or you could make a flow that updates fields on the opportunity when a close activity activity are created…lots of ways

      • Oscar says:

        Yes, the most common sense solution would be a workflow that update the opportunity, but close opportunity entity is not available for workflows, MS may release that when finish the preview feauture…

        thank you anyway!

        • Joel Lindstrom says:

          I don’t think I said workflow–I said Flow. You can trigger Flows off of opportunity close activiites. Tune in to the last session of Power Platform 24 and I ‘ll show an example.

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